Basic Billing Information
You can easily view and pay your medical bill on your MyChart patient portal. Patients will be sent their statement via text, email, and a proper statement. You will have the option to opt out of whichever statement delivery method you are not interested in.
*If the balance is from a date prior to June 2025, please call the Steindler billing office at (319) 338-4440 to pay the balance.
Mailing Address:
Steindler Orthopedic Clinic, 2301 Steindler Way, Suite B, North Liberty, IA 52317
Insurance Plans
At Steindler Orthopedic Clinic, PLC, we are preferred providers with many insurance companies. The following is a list of insurances that we are contracted with, as well as preferred provider organizations (PPOs). Please be aware that some plans limit access to only certain providers*. Please contact your insurance company to verify eligibility and coverage.
This list changes from time to time so please call your insurance company before your visit or give us a call at (319) 338-4440.
Payer Name
- Aetna
- Aetna
- Aetna
- Ambetter Health
- Blue Cross Blue Shield of Iowa
- Blue Cross Blue Shield of Iowa
- Blue Cross Blue Shield of Iowa
- Health Partners*
- Health Partners
- HealthSmart
- Humana
- Humana
- Iowa Medicaid
- Iowa Medicaid
- Iowa Medicaid
- Iowa Medicaid
- Medical Associates Health Plans*
- Medical Associates Health Plans*
- Medicare
- Medicare Advantage D-SNP/Dual Plans
- Midlands Choice*
- Midlands Choice
- Tricare West
- Tricare East
- United Healthcare
- United Healthcare
- United Healthcare
- Wellcare
Product Name
- Aetna First Health
- Aetna HMO & PPO
- Aetna Medicare Advantage
- Ambetter Health (ACA/Marketplace/Exchange)
- Wellmark HMO & PPO (Not 'Unity Point Plan')
- Out of State Blue Card Plan
- Wellmark Medicare Advantage
- Health Partners - Open Access ONLY
- Health Partners Medicare Advantage
- HealthSmart PPO
- Humana ChoiceCare PPO & HMO Commercial
- Humana ChoiceCare PPO & HMO Medicare Advantage
- Wellpoint
- Iowa Total Care
- Iowa Medicaid
- Molina Healthcare
- Medical Associates / Health Choices - Mercy Iowa City Network ONLY
- Medical Associates / Medicare - Mercy Iowa City Network ONLY
- Medicare (Traditional + Medigap Supplement)
- Molina, Wellpoint, Wellcare, UHC
- Medica Insure Plan ONLY (Not 'Inspire Plan')
- Midlands Choice PPO - often used by Cigna
- TriWest Healthcare Alliance (Tricare)
- Humana Military
- United Healthcare Commercial Plans / Choice Plus
- United Healthcare Medicare Advantage
- Veterans Administration Community Care Network (VACCN)
- Wellcare Medicare Advantage
We do not contract with PHCS/Multiplan network or out-of-state Medicaid plans. We do not accept what Health Share plans or Out-of-Network plans deem as ‘Usual and Customary’ reimbursement. In this case, payment is expected at the time of service and the patient will need to file the claim to their out-of-network provider for reimbursement.
Workers’ Compensation: Iowa workers’ compensation allows the insurance carrier/employer to direct care. All visits must be prior approved by the insurance carrier and our provider designated as the treating physician. Claim filing information must be provided by the WC adjuster, before an appointment will be scheduled.
Urgent Care Patients: Steindler Orthopedic Clinic is not a free-standing Urgent Care facility. Urgent Care claims will be billed to your insurance carrier as Place of Service being ‘office’ rather than ‘urgent care’.
Co-Payment/Co-Insurance & Filing Claims
Steindler Orthopedic Clinic will file all claims to our contracted insurance carriers. Upon filing the claims, we request the insurance carrier pay Steindler Orthopedic Clinic directly. Once we receive payment or non-payment notice from your insurance carrier, any balance remaining will be billed directly to you.
We require co-payment or coinsurance payments at the time of service. We accept MasterCard, VISA, American Express, Discover, Cash, and Checks.
Disability Claims
Patients requesting the completion of a disability claim will be charged a $20.00 fee. Payment for these claims is required in advance.
Self-Insured Patients, Health Share Plan, & Out of Network Patients
Patients who are not insured by an insurance plan or have a non-contracted insurance carrier will be required to pay for services at the time of your appointment. Patients with a Health Share Plan or Out of Network Insurance will need to file the claim to their plan themselves and the reimbursement will be sent directly to the patient. The patient will be required to sign the linked Out of Network Acknowledgement form.
No Surprises Act
Patients have billing protections when receiving emergency care at an out-of-network facility or are unexpectedly treated by an out-of-network provider at an in-network facility. In these situations, you cannot be billed for the difference between what your plan agreed to pay, and the full amount charged for a service. To learn more, click the PDF below.
Financial Concerns
Financial payment arrangements may be requested in advance by contacting our account specialists prior to your appointment.